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Policies
General
Verj.io Acceptable Use Policy
The use of Verj.io Products and Services is governed by this Policy.
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Verj.io Products
A definition of all Verj.io Products and Services.
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Verj.io Versions
Discover how Verj.io Products and Services are versioned and released.
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Verj.io End of Life Policy
This policy defines how long Verj.io Products and Services releases are supported.
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Verj.io Bug Fixing Policy
How Verj.io fixes defects found in its products and services.
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Verj.io Security Policy
How Verj.io Products are secured.
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Verj.io Service Plan Security Assessment Policy
Performing security assessments on your Verj.io Service Plans.
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Verj.io Cloud Infrastructure Security Assessment Policy
The security assessments carried out on the Verj.io Cloud.
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Support
Verj.io Support Packages
Understand the Support packages offered by Verj.io with its licensable products and services.
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Verj.io Support Services
The services underpinning the Verj.io Support Packages.
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The Resource Hub
A repository of useful information, tutorials and training to help you get the most out of Verj.io.
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The Community Forum
Ask the community both technical and general application development questions about Verj.io.
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The Bug Reporting Tool
Raise and monitor Verj.io bugs.
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The Support Helpdesk
Support Engineers can help to troubleshoot issues while developing applications and suggest how to mitigate or resolve them.
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The Production-Critical Helpdesk
Our Support Engineers can help troubleshoot and resolve critical issues in your live production environment.
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Helpdesk Exclusions
Exclusions to the support provided in the Support and Production-Critical Helpdesks.
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Operational Support
Our Support engineers will endeavour to keep your production Verj.io Applications running at their best, on your behalf.
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